Bilingual Bank Associate — Customer Experience Pro

Testing Site - JPMC; Westminster (CA); On-site; USD 28,000 - 41,000; Part time

Job summary

Chase is seeking an Associate Banker in Westminster, CA to deliver welcoming, hospitality-driven service. You will greet clients, manage lobby flow, and support daily branch operations with a focus on accuracy and compliance.

You will assist with transactions, open new accounts, and leverage Chase Mobile App, Chase.com, and ATMs to educate clients on digital banking options. Working with a friendly team, you’ll build trusted relationships, understand client needs, and help achieve their

Qualifications

• High school diploma or GED required.
• Experience in client service preferred.
• Greeting clients and creating a welcoming environment.
• Ability to learn products, services and procedures quickly.
• Strong communication and empathetic listening skills.
• Ability to resolve client issues with attention to detail.
• Team-oriented with capability to educate customers on technology.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by handling transactions and opening accounts.
• Educate clients on mobile app, Chase.com and ATMs for digital banking.
• Build relationships by listening, asking questions and offering solutions.
• Perform branch operations and cash handling in line with policies.

Skills

Client service experience

Communication skills

Teamwork

Problem solving

Attention to detail

Learning products & procedures

Influence & educate customers on tech

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Westminster, CA to deliver welcoming, hospitality-driven service. You will greet clients, manage lobby flow, and support daily branch operations with a focus on accuracy and compliance.

You will assist with transactions, open new accounts, and leverage Chase Mobile App, Chase.com, and ATMs to educate clients on digital banking options. Working with a friendly team, you’ll build trusted relationships, understand client needs, and help achieve their