Bilingual Bank Associate — Cash, Service & Sales

First National Bank Texas; Dallas (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

First National Bank Texas is seeking a Bank Teller to provide exceptional customer service, handle cash, and support daily branch operations. You will evaluate customer relationships and promote suitable banking products in a fast-paced sales environment.

The role requires a flexible schedule, ability to work with diverse customers including Spanish speakers, and adherence to bank policies. Prior cash handling or retail experience is preferred and teamwork is essential.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation per company policy.
• Must be able to work well in a team environment.

Responsabilités

• Provide exceptional customer service and handle cash in a high-volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor directions.
• Aim for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store prospecting.
• Process deposits and pay out funds, record transactions, and balance daily operations.
• Receive cash and checks for deposit and verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide services to a diverse customer base, including Spanish speakers.
• Perform other tasks related to bank operations.
• Maintain regular and punctual attendance.

Connaissances

Cash handling

Customer service

Team collaboration

Bilingual Spanish

Formation

High school diploma

Outils

Banking software

Description du poste

* At least 18 years of age
* High school diploma, high school equivalency or currently attending high school
* Six months of work experience in a retail or customer service environment preferred
* Must be able to work a flexible schedule including evenings, weekends, and holidays
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

Job Description

* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
* Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Follow established policies in accordance with the bank and the supervisor s direction
* Accountable for the personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
* Receive cash and checks for deposit, verify amounts, and look for check endorsements
* Examine cash carefully to guard against acceptance of counterfeit checks and identification
* Enter transactions into computer and issue customer receipts
* Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
* Process western union wires and cash advances
* Cross-sell bank services and products
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Perform other tasks requested by supervisors as they relate to the bank and its functions
* Regular and predictable attendance and punctuality

* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Ability to work in a high volume, stressful and noisy environment
* Schedules are prepared based on business need and subject to change at any time
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender
FCBI is an Equal Opportunity Employer
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at[phone].

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service