Personal Banker: Flexible Schedule, Cash & Customer Growth

FNBT - First National Bank Texas; Houston (TX); In loco; USD 30.000 - 38.000; Tempo pieno

Descrizione del lavoro

FNBT - First National Bank Texas in Houston seeks a teller to deliver outstanding customer service, handle cash transactions, and promote bank products in a bustling retail setting. You will evaluate customer needs, follow policies, and contribute to monthly new account goals while supporting a diverse clientele including Spanish speakers.

The role requires flexibility, teamwork, and reliability, with a strong emphasis on accuracy in deposits, disbursements, and daily reconciliations.

Competenze

• High school diploma or equivalent, or currently attending high school.
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Mansioni

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Conoscenze

Customer service

Cash handling

Sales

Team player

Spanish speaking

Formazione

High school diploma or equivalent

Descrizione del lavoro

FNBT - First National Bank Texas in Houston seeks a teller to deliver outstanding customer service, handle cash transactions, and promote bank products in a bustling retail setting. You will evaluate customer needs, follow policies, and contribute to monthly new account goals while supporting a diverse clientele including Spanish speakers.

The role requires flexibility, teamwork, and reliability, with a strong emphasis on accuracy in deposits, disbursements, and daily reconciliations.