Bilingual Banking Service Specialist

First Community Bancshares, Inc.; Fort Cavazos (TX); Ibrido; USD 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

First Community Bancshares, Inc. seeks a friendly teller at our Fort Cavazos branch to provide prompt service and support customers with financial needs.

You will balance cash, handle ATM and vault procedures, and work a flexible schedule including evenings/weekends.

Competenze

• High school diploma or equivalent is required.
• Ability to communicate clearly in Spanish and English.
• Experience in customer service and cash handling preferred.

Mansioni

• Provide prompt, efficient and friendly service to all customers.
• Explore customer financial needs to recommend services and products.
• Conduct business development visits to promote the bank's services and products.
• Assist customers with banking/financial needs.
• Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions.
• Cash handling and adherence to proper balancing procedures.
• Accountable for the achievement of monthly targets as assigned.
• Operate the cash vault according to established policy and procedures.
• Balance the ATM and coin machine.
• Assist customers through the commercial teller window.
• Regular and predictable attendance and punctuality.

Conoscenze

Bilingual Spanish/English

Customer service

Cash handling

Formazione

High school diploma or equivalent

Descrizione del lavoro

* At least 18 years of age
* High school diploma or equivalent
* Ability to communicate clearly and professionally in both Spanish and English
* 3-6 Months experience working in a customer service environment preferred
* 3-6 Months experience handling and balancing large sums of money preferred
* Strong desire and ability to build long term customer relationships through passion, commitment, listening and understanding.
* Ability to work a flexible schedule including evenings, weekends, and holidays.
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

Job Description

* Provide prompt, efficient and friendly service to all customers
* Explore customer financial needs to recommend services and products
* Conduct business development visits to promote the bank s services and products
* Assist customers with banking/financial needs
* Remain knowledgeable about products, fees, policies and current offers to assist customers with product suggestions
* Cash handling and adherence to proper balancing procedures
* Accountable for the achievement of monthly targets as assigned
* Operate the cash vault according to established policy and procedures
* Balance the ATM and coin machine
* Assist customers through the commercial teller window
* Regular and predictable attendance and punctuality
* Other duties as assigned

Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Schedules are prepared based on business need and subject to change at any time.
* Operate a computer and other office machinery
* Ability to lift up to 50 lbs

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