Personal Banker: Customer Growth & Service

First National Bank Texas; Fort Worth (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a frontline banking teammate in Fort Worth to handle cash, serve customers, and promote banking products in a busy branch. You will work under direct supervision in a high-volume setting and support a diverse clientele, including Spanish speakers.

The role emphasizes accuracy, teamwork, and adherence to bank policies while achieving sales and new account targets. A flexible schedule and reliable attendance are required.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Six months of retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Pass background investigation.
• Ability to work with a diverse, Spanish-speaking population.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Achieve monthly new account production targets as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds, balance daily operations.
• Receive cash and checks for deposit, verify amounts, and endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Skills

Customer service

Cash handling

Sales

Teamwork

Job description

First National Bank Texas is seeking a frontline banking teammate in Fort Worth to handle cash, serve customers, and promote banking products in a busy branch. You will work under direct supervision in a high-volume setting and support a diverse clientele, including Spanish speakers.

The role emphasizes accuracy, teamwork, and adherence to bank policies while achieving sales and new account targets. A flexible schedule and reliable attendance are required.