Bilingual Bakery Shift Leader

Better Talent; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Fortuna Bakery is seeking a bilingual Shift Manager (Líder de Turno) to support the Store Manager in Lake Mary, overseeing daily bakery operations and ensuring top-notch customer service. This hands-on leadership role leads by example while promoting a positive, efficient work environment for the team.

Requirements include bilingual English/Spanish, strong leadership, excellent communication, and the ability to multitask in a fast-paced setting.

Qualifications

• Bilingual in English and Spanish.
• Strong leadership and customer service skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Reliable and dependable with ability to lead by example.

Responsibilities

• Supervise daily operations during assigned shifts.
• Support the team during busy service periods to ensure smooth operations.
• Resolve operational and customer service issues promptly and professionally.
• Ensure all assigned tasks are completed accurately and efficiently.
• Foster a culture of accountability, teamwork, and respect.
• Deliver an exceptional customer experience at every interaction.
• Handle customer concerns and complaints with professionalism and care.
• Ensure team members maintain a positive, customer-focused attitude.
• Jump in to assist with customer service and daily operations whenever needed.

Skills

Bilingual (English/Spanish)

Leadership

Customer service

Communication

Multitasking

Job description

Fortuna Bakery is seeking a bilingual Shift Manager (Líder de Turno) to support the Store Manager in Lake Mary, overseeing daily bakery operations and ensuring top-notch customer service. This hands-on leadership role leads by example while promoting a positive, efficient work environment for the team.

Requirements include bilingual English/Spanish, strong leadership, excellent communication, and the ability to multitask in a fast-paced setting.