Bilingual Automotive Service Agent – High-Energy, Career Growth

California Automotive Retailing Group, Inc; San Jose (CA); Presencial; USD 42.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Training

Health Benefits

Career Progression

Great Culture

Descripción de la vacante

Hireology is seeking an entry-level Service BDC to respond to phone-sourced vehicle inquiries, generate responses, answer questions, and set appointments. The role emphasizes building customer relationships and supporting the service team.

Duties include scheduling service appointments, making outbound calls, and maintaining frequent follow-ups. The position highlights a fast-paced environment with opportunities for growth and training.

Formación

• Minimum high school diploma or equivalent, some college preferred.
• Bilingual English/Spanish required or highly preferred.
• Strong communication and professional appearance expected.

Responsabilidades

• Schedule service appointments for customers.
• Make a high volume of outbound calls to customers.
• Follow up with customers to ensure satisfaction and set appointments.
• Maintain relationships with customers and service team.
• Collaborate with the service dispatcher to optimize scheduling.

Conocimientos

Bilingual EN/ES

Motivation

Time management

Goal achievement

Communication

Work ethic

Energetic attitude

Customer service

Call center exp

Educación

High School Diploma or equivalent

Herramientas

Basic computer skills

Descripción del empleo

Hireology is seeking an entry-level Service BDC to respond to phone-sourced vehicle inquiries, generate responses, answer questions, and set appointments. The role emphasizes building customer relationships and supporting the service team.

Duties include scheduling service appointments, making outbound calls, and maintaining frequent follow-ups. The position highlights a fast-paced environment with opportunities for growth and training.