Bilingual Automotive Parts & Customer Service Specialist

O'Reilly Auto Parts; Brookfield (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Résumé du poste

O’Reilly Auto Parts seeks a Parts Specialist to deliver exceptional service to retail and installer customers in Brookfield, MO. The role supports store management and may involve in-store services and basic automotive tasks after training. Bilingual candidates are encouraged to apply.

The position emphasizes greeting customers, assisting selections, and maintaining accurate cash handling while upholding company policies and standards.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers in-store and on the phone.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Support professional customers and installers as needed.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per policy.
• Address and resolve customer complaints politely.
• Assist with inventory, stocking, and display maintenance.
• Perform in-store services and basic automotive tasks as trained.

Connaissances

Customer service

Multitasking

Bilingual (Spanish a plus)

Automotive parts knowledge

Description du poste

O’Reilly Auto Parts seeks a Parts Specialist to deliver exceptional service to retail and installer customers in Brookfield, MO. The role supports store management and may involve in-store services and basic automotive tasks after training. Bilingual candidates are encouraged to apply.

The position emphasizes greeting customers, assisting selections, and maintaining accurate cash handling while upholding company policies and standards.