Automotive Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; High Ridge (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Missouri is seeking a Parts Specialist to deliver high-level service to retail and installer customers, assist store management, and support daily operations.

You will greet customers, help select merchandise, process transactions, handle returns, stock shelves, and participate in training. Bilingual candidates encouraged; Spanish preferred.

This role emphasizes accuracy, friendly communication, and teamwork in a fast-paced retail environment.

Qualifications

• Provide outstanding customer service in-store and by phone.
• Multitask between customers, sales, and checkout.
• Assist professionals with parts and related items.
• Handle exchanges/returns per policy.
• Complete required training.

Responsibilities

• Greet customers and assist with merchandise selection.
• Serve professional customers with parts and services.
• Answer store phone according to policy and quote prices.
• Process cash, checks, and card transactions.
• Handle exchanges/returns and resolve complaints.
• Maintain stock and organize shelves, planograms as needed.
• Assist with in-store services (wipers, batteries, codes, etc.).
• Occasionally drive deliveries when needed.
• All other duties as assigned.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Retail sales

Job description

O'Reilly Auto Parts in Missouri is seeking a Parts Specialist to deliver high-level service to retail and installer customers, assist store management, and support daily operations.

You will greet customers, help select merchandise, process transactions, handle returns, stock shelves, and participate in training. Bilingual candidates encouraged; Spanish preferred.

This role emphasizes accuracy, friendly communication, and teamwork in a fast-paced retail environment.