Bilingual Automotive Parts & Customer Specialist

O'Reilly Auto Parts; Cullman (AL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k with employer contributions start

Paid time off

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to provide top-tier service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply and contribute to a friendly, efficient shopping experience.

Responsibilities include promoting customer service programs, assisting customers in-store and by phone, processing transactions, returns, and routine store operations, while adhering to company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store.

Responsibilities

• Greet customers, assist with merchandise selections and related selling.
• Support managers and installer service specialists for professional customers.
• Process exchanges/returns and handle cash/credit transactions.
• Resolve customer complaints and perform daily store duties.
• Assist with image maker, planogram updates, stocking and housekeeping.

Skills

Match alphanumeric sequences

Outstanding customer service

Multitask in store & phone

Bilingual Spanish

Education

ASE certification

Tools

Weatherly index system

Automotive parts cataloging

Job description

O’Reilly Auto Parts seeks a Parts Specialist to provide top-tier service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply and contribute to a friendly, efficient shopping experience.

Responsibilities include promoting customer service programs, assisting customers in-store and by phone, processing transactions, returns, and routine store operations, while adhering to company policies.