Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; O’Fallon (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Missouri seeks a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist professionals as needed, while maintaining cash and processing transactions.

Bilingual candidates are encouraged to apply and you may participate in stocking and in-store services. The role requires excellent customer service, multitasking abilities, and familiarity with automotive parts.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Handle cash drawer, payments, and card transactions according to policy.
• Process exchanges and returns for credit per policy.
• Address and resolve customer complaints amicably.
• Assist with stocking, planogram updates, and daily store operations.
• Perform in-store services and drive if required by business needs.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE certification

Job description

O’Reilly Auto Parts in Missouri seeks a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and assist professionals as needed, while maintaining cash and processing transactions.

Bilingual candidates are encouraged to apply and you may participate in stocking and in-store services. The role requires excellent customer service, multitasking abilities, and familiarity with automotive parts.