Auto Parts Specialist: Bilingual & Career Growth

O'Reilly Auto Parts; Raymore (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions on‑

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Raymore, MO is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply and you will assist with in-store services, inventory, and customer inquiries.

You will handle transactions, returns, and various daily operations while promoting company service programs and maintaining accurate cash handling procedures.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification preferred; bilingual ability (Spanish) encouraged.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Promote and follow customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist professional customers as needed.
• Process cash, checks, and credit transactions; manage cash drawer.
• Handle exchanges and returns per policy.
• Address and resolve customer complaints.
• Assist with planogram updates and stock operations.
• Perform in-store services (e.g., install wipers, test batteries) when trained.
• Occasionally drive a delivery vehicle as needed.
• All other duties as assigned.

Skills

Customer service

Multitasking

Attention to detail

Alphanumeric sequence matching

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Raymore, MO is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply and you will assist with in-store services, inventory, and customer inquiries.

You will handle transactions, returns, and various daily operations while promoting company service programs and maintaining accurate cash handling procedures.