Bilingual Auto Service Concierge

Charlie Clark Auto Group; Harlingen (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Nissan is seeking a Customer Service Representative to greet customers, answer phones, and coordinate with service advisors to keep the lobby welcoming and efficient.

The ideal candidate is bilingual in Spanish, has strong communication skills, and can multitask with scheduling software and computers in a fast-paced dealership environment. Prior auto industry experience is a plus.

Qualifications

• Bilingual in Spanish
• Strong communication and interpersonal skills
• Prior experience in customer service (auto industry is a plus)
• Comfortable with computers and scheduling software

Responsibilities

• Greet customers in-person and over the phone with professionalism and a smile
• Schedule appointments
• Act as a liaison between customers and service advisors
• Check up on customers in the showroom
• Help keep the lobby, organized, and welcoming

Skills

Bilingual in Spanish

Communication skills

Interpersonal skills

Customer service experience

Scheduling software familiarity

Education

High school diploma or GED

Tools

Scheduling software

Computers/IT systems

Job description

Charlie Clark Nissan is seeking a Customer Service Representative to greet customers, answer phones, and coordinate with service advisors to keep the lobby welcoming and efficient.

The ideal candidate is bilingual in Spanish, has strong communication skills, and can multitask with scheduling software and computers in a fast-paced dealership environment. Prior auto industry experience is a plus.