Bilingual Service Advisor

Feldman Automotive; Worthington (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Paid time off

Job summary

Feldman Automotive & Mark Wahlberg Automotive in Columbus, OH is seeking a bilingual (English/Spanish) Service Advisor to join a fast-paced, customer-focused team. This role emphasizes proactive communication, accurate service orders, and diligent follow-up to ensure satisfaction.

Ideal candidates bring strong customer service skills, attention to detail, and the ability to multitask in a dynamic dealership setting. Growth opportunities and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficient in basic computer skills.
• Previous experience in a service or hospitality role preferred.

Responsibilities

• Greet customers and provide them with a warm welcome.
• Listen actively to customer concerns and needs.
• Schedule appointments and manage service requests.
• Advise customers on recommended service and repair options.
• Prepare service orders and ensure accurate billing.
• Follow up with customers to ensure satisfaction and address any additional concerns.
• Maintain a clean and organized service area.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Description

Bilingual (English and Spanish) Service Advisor

Mark Wahlberg Chevrolet Columbus

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships nowacross Michigan and Ohio, opportunities for advancement are limitless. We focus on professional growth andrewarding highly motivated employees because happy employees lead to happier customers. If you are ready toadvance your career, come join our team!

Responsibilities:

- Greet customers and provide them with a warm welcome

- Listen actively to customer concerns and needs

- Schedule appointments and manage service requests

- Advise customers on recommended service and repair options

- Prepare service orders and ensure accurate billing

- Follow up with customers to ensure satisfaction and address any additional concerns

- Maintain a clean and organized service area

Requirements

- High school diploma or equivalent

- Excellent communication and customer service skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong attention to detail and accuracy

- Proficient in basic computer skills

- Previous experience in a service or hospitality role preferred

Benefits

• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Paid Time Off and 401k with Company match
• Paid training and real career growth
• Competitive compensation package
• Employee discounts on Vehicle Purchase, Parts, Service and More!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.