Bilingual Auto Parts Specialist & Service Pro

O'Reilly Auto Parts; Little Rock Township (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Educational Assistance Programs

Health/Wellbeing Programs

Job summary

A well-known auto parts retailer in Illinois seeks enthusiastic individuals for customer service roles. Candidates must demonstrate excellent customer service skills and the ability to multitask effectively. Responsibilities include assisting customers in selecting merchandise, processing transactions, and resolving complaints. The position offers competitive wages, paid time off, health insurance, and opportunities for career growth. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply.

Qualifications

• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet retail/customers and assist with merchandise selection.
• Process transactions and maintain cash drawer.
• Perform daily operational tasks and assist with inventory.
• Resolve customer complaints and address issues.

Skills

Customer service

Ability to multitask

Alphanumeric matching

Job description

A well-known auto parts retailer in Illinois seeks enthusiastic individuals for customer service roles. Candidates must demonstrate excellent customer service skills and the ability to multitask effectively. Responsibilities include assisting customers in selecting merchandise, processing transactions, and resolving complaints. The position offers competitive wages, paid time off, health insurance, and opportunities for career growth. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply.