Automotive Parts Specialist | Bilingual Customer Expert

O'Reilly Auto Parts; Des Plaines (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, & vision insurance

Job summary

A national auto parts retailer is seeking a Parts Specialist in Des Plaines, Illinois. The role involves providing excellent customer service, processing transactions, and supporting store management. Ideal candidates will have multitasking abilities and familiarity with automotive parts. Bilingual candidates are encouraged to apply, and the position offers competitive wages and benefits including insurance and a 401k plan.

Qualifications

• Must provide outstanding and professional customer service.
• Ability to multitask, handling phone and in-store customers simultaneously.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Process cash and credit transactions accurately.
• Address and resolve customer complaints in a friendly manner.
• Perform inventory tasks including freight receival and stock adjustments.
• Operate store equipment after training and perform various in-store services.

Skills

Customer service

Multitasking

Alphanumeric sequencing

Education

ASE certification

Job description

A national auto parts retailer is seeking a Parts Specialist in Des Plaines, Illinois. The role involves providing excellent customer service, processing transactions, and supporting store management. Ideal candidates will have multitasking abilities and familiarity with automotive parts. Bilingual candidates are encouraged to apply, and the position offers competitive wages and benefits including insurance and a 401k plan.