Bilingual Auto Parts Specialist — Customer & Tech Support

O'Reilly Automotive Stores; Gentry (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition assistance

Career growth

Job summary

O'Reilly Automotive Stores in Gentry, AR is seeking a Parts Specialist to provide high-quality service to retail and installer customers and support store management with assigned tasks.

Qualified candidates may be bilingual in Spanish and possess ASE certification. The role includes greeting customers, processing transactions, assisting with inventory, and performing store operations as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask in-store and on the phone.
• Familiar with automotive parts, cataloging and sales/service processes.
• Spanish language skills are a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Answer store phone per policy, lookup parts and quote prices.
• Process exchanges/returns and handle cash, checks, and card transactions.
• Perform daily store tasks (stocking, planograms, image maker) and assist with deliveries as needed.

Skills

Customer service

Bilingual (Spanish)

Multitasking

Automotive parts knowledge

Education

ASE Certification

Job description

O'Reilly Automotive Stores in Gentry, AR is seeking a Parts Specialist to provide high-quality service to retail and installer customers and support store management with assigned tasks.

Qualified candidates may be bilingual in Spanish and possess ASE certification. The role includes greeting customers, processing transactions, assisting with inventory, and performing store operations as needed.