Automotive Parts Specialist - Bilingual & Customer-Focused

O'Reilly Automotive Stores; West Plains (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Opportunities for career growth

Job summary

O'Reilly Automotive Stores is seeking a Parts Specialist to provide exceptional service to retail and installer customers. Candidates with bilingual skills are encouraged to apply.

This role involves assisting customers on the phone and in-store, processing transactions, and handling returns. Successful candidates will have automotive parts knowledge and an ASE certification, ensuring professional service and product knowledge is delivered with every customer interaction.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.

Responsibilities

• Promptly greet retail customers and assist them.
• Provide phone support and quote prices.
• Process exchanges and returns for credit.

Skills

Customer service

Multitasking

Automotive parts knowledge

Bilingual (Spanish)

ASE certification

Job description

O'Reilly Automotive Stores is seeking a Parts Specialist to provide exceptional service to retail and installer customers. Candidates with bilingual skills are encouraged to apply.

This role involves assisting customers on the phone and in-store, processing transactions, and handling returns. Successful candidates will have automotive parts knowledge and an ASE certification, ensuring professional service and product knowledge is delivered with every customer interaction.