Bilingual Automotive Parts Specialist — Customer Focused

O'REILLYAUTO; Griffith (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, supporting store management and assisting professional customers as needed. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, processing payments, answering calls, and maintaining storage and inventory. ASE certification and Spanish language skills are desirable, with comprehensive benefits and career growth opportunities.

Qualifications

• Demonstrate outstanding, friendly, and professional customer service.
• Multitask effectively with in-store and phone customers.
• Familiarity with automotive parts and related systems preferred.
• ASE certification required or encouraged (as per listing).
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers and installers as directed.
• Process payments, returns, and exchanges per policy.
• Answer phones, look up parts, and quote prices.
• Maintain cash drawer and perform basic store transactions.
• Perform in-store services and basic maintenance tasks as trained.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish)

ASE certification

Automotive knowledge

Tools

Weatherly Index System

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers, supporting store management and assisting professional customers as needed. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise, processing payments, answering calls, and maintaining storage and inventory. ASE certification and Spanish language skills are desirable, with comprehensive benefits and career growth opportunities.