Bilingual Auto Parts Specialist – Customer-Focused & Growth

O'Reilly Auto Parts; Auburn (AL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, & vision insurance

401k with employer contributions from

Stock purchase plan

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Auburn, AL is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes excellent in-person and phone service, accurate cash handling, returns processing, and participation in training programs. Multilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Serve professional customers and support installers as needed.
• Answer store calls, lookup parts, quote prices and promote related items.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Weatherly index system

Automotive parts knowledge

Spanish language (desirable)

ASE certification (desirable)

Job description

O'Reilly Auto Parts in Auburn, AL is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes excellent in-person and phone service, accurate cash handling, returns processing, and participation in training programs. Multilingual candidates are encouraged to apply.