Auto Parts Specialist - Bilingual Customer Service

O'Reilly Auto Parts; Columbus (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical/Dental/Vision Insurance

Flexible Spending Account (FSA)

Tuition Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Columbus, OH to deliver high-level service to both retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks, including returns and orders, after completing required training.

Qualifications include the ability to match alphanumeric sequences, a strong focus on customer service, and multitasking between in-store and phone duties.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Process transactions and handle cash/credit accurately.
• Assist with store operations and daily tasks such as stocking and planogram updates.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Columbus, OH to deliver high-level service to both retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks, including returns and orders, after completing required training.

Qualifications include the ability to match alphanumeric sequences, a strong focus on customer service, and multitasking between in-store and phone duties.