Bilingual Auto Parts Specialist - Customer Service

O'Reilly Auto Parts; Forest Park (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with company match

Medical/Dental/Vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Georgia is seeking a Parts Specialist to deliver high level customer service to retail and installer customers while supporting store management. You will greet customers, help select merchandise, process transactions, and assist with stock updates and planogram changes.

Bilingual candidates are encouraged to apply and ASE certification is preferred. This role offers growth opportunities within a company known for promoting from within and a robust benefits package.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Bilingual candidates encouraged to apply.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Process transactions accurately and handle cash/credit operations.
• Assist managers with professional customers and in-store services.
• Address and resolve customer complaints in a friendly manner.
• Stock shelves, perform planogram updates, and assist with inventory counts.
• Perform in-store services and operate tools after training as required.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish appreciated)

Education

ASE certification

Job description

O'Reilly Auto Parts in Georgia is seeking a Parts Specialist to deliver high level customer service to retail and installer customers while supporting store management. You will greet customers, help select merchandise, process transactions, and assist with stock updates and planogram changes.

Bilingual candidates are encouraged to apply and ASE certification is preferred. This role offers growth opportunities within a company known for promoting from within and a robust benefits package.