Bilingual Auto Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Savannah, GA is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and help with daily operations, merchandising, and customer inquiries.

Candidates with bilingual ability are encouraged. The role offers comprehensive benefits, paid training, and opportunities for career growth within a nationwide automotive retailer.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support managers and installers in serving professional customers as needed.
• Process cash, checks, and credit transactions accurately and securely.
• Answer store calls and look up parts and prices per policy, offering related items.
• Assist with inventory, stocking, planogram updates, and daily store operations.
• Perform in-store services and occasionally drive a delivery vehicle as needed.
• Address and resolve customer complaints in a friendly manner.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts in Savannah, GA is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will support store management and help with daily operations, merchandising, and customer inquiries.

Candidates with bilingual ability are encouraged. The role offers comprehensive benefits, paid training, and opportunities for career growth within a nationwide automotive retailer.