Bilingual Auto Parts Specialist – Customer Pro

O'Reilly Automotive; Seymour (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

O'Reilly Auto Parts in Seymour, TN seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. You will greet customers, promote service programs, assist with merchandising, process transactions, handle returns, and help with stock and store operations.

Bilingual candidates are encouraged to apply, with opportunities for growth within a team-focused environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must multitask handling customers in-store and on the phone.

Responsibilities

• Greet retail/walk-in customers in a friendly, courteous manner and assist with merchandise selection.
• Promote and follow company customer service programs (Hi-5, Low Price Guarantee, Rock the Call).
• Assist managers and/or installer service specialists in serving professional customers as needed.
• Process cash, checks, and credit card transactions per policy; manage cash drawer securely.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store tasks: stock shelves, planogram updates, freight receival, cleaning, and stocking.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Seymour, TN seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. You will greet customers, promote service programs, assist with merchandising, process transactions, handle returns, and help with stock and store operations.

Bilingual candidates are encouraged to apply, with opportunities for growth within a team-focused environment.