Bilingual Auto Parts Specialist

O'Reilly Auto Parts; Muncie (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions Start

Stock Purchase Plan

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. This role emphasizes exceptional customer interaction, cash handling, returns processing, and assisting both retail and professional customers.

The position requires efficient, friendly service across all channels, including phone inquiries, with opportunities to support image maker planogram updates and stocking.

Qualifications

• Must provide outstanding, friendly customer service.
• Ability to multitask between phone and in-store customers.
• Bilingual candidates encouraged to apply.

Responsibilities

• Greet customers and assist in merchandise selection.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns according to policy.
• Assist service specialists with professional customers.
• Perform stock and floor replenishment tasks.

Skills

Customer service

Multitasking

Bilingual encouragement

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. This role emphasizes exceptional customer interaction, cash handling, returns processing, and assisting both retail and professional customers.

The position requires efficient, friendly service across all channels, including phone inquiries, with opportunities to support image maker planogram updates and stocking.