Bilingual Auto Parts Sales Pro (Entry Level)

Advance-Auto-Parts; Sterling Heights (IN); On-site; USD 26,000 - 34,000; Full time

Job summary

Advance Auto Parts is seeking an enthusiastic Salesperson to support the DIY business. This entry-level role focuses on delivering excellent service to customers in-store and over the phone, conducting DIY services like battery installation and wiper installs, and helping maintain inventory and store standards.

You will use store systems, POS and parts lookup tools, and work flexible days including weekends.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock

Skills

Customer service

Communication

Basic math

Inventory management

English proficiency

Tools

Delivery board system

POS systems

Parts lookup systems

Testing and diagnostic equipment

Job description

Advance Auto Parts is seeking an enthusiastic Salesperson to support the DIY business. This entry-level role focuses on delivering excellent service to customers in-store and over the phone, conducting DIY services like battery installation and wiper installs, and helping maintain inventory and store standards.

You will use store systems, POS and parts lookup tools, and work flexible days including weekends.