Bilingual Auto Parts Retail Shift Lead

O'Reilly Auto Parts; Clarksville (VA); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Clarksville, Virginia, is seeking a Retail Service Specialist to support store operations and enhance customer service. This role involves managing team members and ensuring excellent service levels in the retail showroom while handling operational tasks efficiently.

The ideal candidate will have strong communication skills and experience in retail sales, preferably in auto parts. The position offers competitive wages and includes opportunities for career growth as well as benefits such as health insurance and a 401k plan.

Qualifications

• Strong communication skills are essential.
• Ability to obtain RSS Certification is required.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure all buy online/ship to store orders are processed timely.
• Handle special orders efficiently using electronic purchase order ledger.
• Process retail customer returns and exchanges in a friendly manner.
• Perform all store opening/closing duties and verify money/deposits.

Skills

Strong communication skills

Ability to obtain RSS Certification

Education

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts in Clarksville, Virginia, is seeking a Retail Service Specialist to support store operations and enhance customer service. This role involves managing team members and ensuring excellent service levels in the retail showroom while handling operational tasks efficiently.

The ideal candidate will have strong communication skills and experience in retail sales, preferably in auto parts. The position offers competitive wages and includes opportunities for career growth as well as benefits such as health insurance and a 401k plan.