Bilingual Retail Service Lead – Auto Parts

O'Reilly Automotive Stores, Inc.; Ashland (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Job summary

O’Reilly Auto Parts in Ashland, VA is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management when needed and encouraging bilingual candidates to apply.

Responsibilities include leading the team to deliver excellent service, managing in-store customer experiences, handling orders/returns, invoicing, and maintaining security and scheduling compliance.

Qualifications

• Required: Strong communication skills
• Ability to obtain RSS Certification
• Desired: Retail sales experience, preferably in auto parts
• Automotive systems and repair knowledge
• ASE Certification
• Fluency in multiple languages (Spanish is highly desired)

Skills

Strong communication skills

RSS Certification

Retail sales experience

Automotive systems knowledge

ASE Certification

Spanish language

Job description

O’Reilly Auto Parts in Ashland, VA is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. The role includes shift management when needed and encouraging bilingual candidates to apply.

Responsibilities include leading the team to deliver excellent service, managing in-store customer experiences, handling orders/returns, invoicing, and maintaining security and scheduling compliance.