Bilingual Auto Parts & Delivery Specialist

O'Reilly Automotive Stores, Inc.; Waunakee (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

The Installer Service Specialist at O'Reilly Auto Parts is an experienced parts specialist serving professional customers at the installer counter. This role directs the daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels.

Bilingual candidates are encouraged to apply and support across front and retail operations. Responsibilities include processing orders via phone and online, routing delivery staff, inspecting and servicing delivery vehicles,

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Oversee daily activity of the delivery specialist to ensure accurate and timely orders.
• Take customer orders over the phone and online, invoice, and direct parts to delivery.
• Route delivery staff to ensure orders are delivered consistently and on time.
• Ensure delivery vehicles are serviced and inspected daily and mileage logged.
• Assist on front and retail counters and with backroom duties as needed.

Skills

Mechanics background

Communication skills

Job description

The Installer Service Specialist at O'Reilly Auto Parts is an experienced parts specialist serving professional customers at the installer counter. This role directs the daily activity of the delivery team to ensure accurate, timely order deliveries and high service levels.

Bilingual candidates are encouraged to apply and support across front and retail operations. Responsibilities include processing orders via phone and online, routing delivery staff, inspecting and servicing delivery vehicles,