Bilingual Auto Mechanic to Claims Specialist

4001 Motors Insurance Corp.; Illinois; Hybrid; USD 57,000 - 76,000; Full time

Benefits offered by this job

401K with company match

Healthcare benefits

Paid time off

Job summary

Ally Financial seeks a Mechanical Claims Specialist to leverage automotive knowledge in assisting dealers and repair facilities with claims, while delivering world class service in English and French. The role offers a base pay range and a total rewards package.

The position supports both on-site and hybrid work arrangements in the United States, with comprehensive benefits and an annual incentive plan designed to reward performance and growth within the company.

Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent
• Fluent in English and French required

Responsibilities

• Assist selling dealers and repair facilities filing claims using structured listening and probing
• Respond to inbound calls and written inquiries from customers and dealerships
• Ensure customer satisfaction in handling contracts and claims
• Research existing case information using manuals, databases or contacts

Skills

Automotive repair experience

Bilingual English-French

Excellent communication

Problem solving

Computer basics

Education

High school diploma or GED

Tools

CRM systems

Technical platforms navigation

Job description

Ally Financial seeks a Mechanical Claims Specialist to leverage automotive knowledge in assisting dealers and repair facilities with claims, while delivering world class service in English and French. The role offers a base pay range and a total rewards package.

The position supports both on-site and hybrid work arrangements in the United States, with comprehensive benefits and an annual incentive plan designed to reward performance and growth within the company.