Bilingual Auto Mechanic - Claims & Policy Support

Ally; Illinois; On-site; USD 57,000 - 76,000; Full time

Benefits offered by this job

Total Rewards program

Signing bonus potential

Relocation assistance

Travel allowances

Job summary

Ally Financial is seeking a Mechanical Claims Specialist to support dealers, repair facilities, and customers with vehicle service contracts and related insurance programs. The role emphasizes automotive knowledge, bilingual English/French communication, and strong problem-solving abilities.

The position offers a comprehensive Total Rewards package, competitive base pay, and potential incentives. Base pay ranges from $57,200 to $76,086 per year, with opportunities for growth and relocation

Qualifications

• Fluent in English and French
• Minimum qualifications include high school diploma or GED
• 2+ years in automotive repair preferred
• Technical knowledge of vehicle systems and repair processes

Responsibilities

• Assist dealers and repair facilities with filing claims
• Respond to customer and dealer inquiries regarding policy administration and claims
• Ensure accurate information gathering and documentation
• Support internal teams to resolve contract and claim matters
• Communicate effectively with repair facilities to obtain necessary information

Skills

French bilingual

Mechanical knowledge

Auto repair exp

PC literacy

Communication skills

Problem solving

Education

High school diploma

Job description

Ally Financial is seeking a Mechanical Claims Specialist to support dealers, repair facilities, and customers with vehicle service contracts and related insurance programs. The role emphasizes automotive knowledge, bilingual English/French communication, and strong problem-solving abilities.

The position offers a comprehensive Total Rewards package, competitive base pay, and potential incentives. Base pay ranges from $57,200 to $76,086 per year, with opportunities for growth and relocation