Bilingual Assistant Store Manager — Lead Growth & Service

O'Reilly Auto Parts; Williston (VT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & PTO

Stock Purchase Plan & 401k startingDay

Medical, Dental, Vision Insurance with

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Williston, VT is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. The role leads the team during the Store Manager’s absence and through opposing shifts, with emphasis on delivering exceptional customer experiences.

The ideal candidate will be bilingual (Spanish a plus), have leadership certifications such as Assistant Manager and RSS, and hold CPP/ASE qualifications to enhance service levels and

Qualifications

• Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification.
• Desired: Certified Parts Professional Certification; ASE Certification
• Fluency in multiple languages (Spanish is highly desired)

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise showroom customer service programs and ensure adequate staffing during peak hours.
• Assist store manager in hiring, interviewing, and selecting qualified team members.
• Ensure timely processing of buy online/ship to store, transfers, and DC add orders.
• Oversee returns, refunds, invoicing, and compliance with company policies.

Skills

Spanish language

Multilingual

Education

Assistant Manager Certification

RSS Certification

Sales Specialist Certification

Certified Parts Professional (CPP)

ASE Certification

Job description

O’Reilly Auto Parts in Williston, VT is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations. The role leads the team during the Store Manager’s absence and through opposing shifts, with emphasis on delivering exceptional customer experiences.

The ideal candidate will be bilingual (Spanish a plus), have leadership certifications such as Assistant Manager and RSS, and hold CPP/ASE qualifications to enhance service levels and