Bilingual Assistant Branch Manager - Growth Leader

LendDirect Corp.; Laredo (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Benefits from day one: PTO, Medical, D

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Employee Assistance Program

Job summary

Heights Finance is seeking an Assistant Branch Manager in Laredo, TX. You will support the Branch Manager, drive customer service excellence, and guide loan processes while promoting a positive sales and service culture.

The role emphasizes leadership, team development, and ongoing training, with a schedule that aligns to business needs. This position offers full-time hours and benefits from day one, including a 401(k) plan and growth opportunities.

Qualifications

• Demonstrated ability to lead and influence others
• Experience guiding clients through processes and offering support
• Ability to coach and train team members for growth
• Commitment to ongoing career development and learning
• Proven impact in community-oriented roles with customer focus
• Educational background including high school plus higher education preferred
• 1–2 years in consumer finance, lending, or banking recommended

Responsibilities

• Foster Branch Growth: implement marketing strategies and nurture business relationships
• Guide Loan Processes: assist with new and refinanced loans while ensuring compliance
• Support Delinquency Management: address delinquent accounts and find beneficial solutions
• Lead by Example: maintain high standards of customer service and professionalism
• Inspire the Team: provide coaching and ongoing support for team development
• Evolve with Training: pursue ongoing development and align with succession plans

Skills

Leadership

Customer guidance

Team support

Career development

Community impact

Education

High School diploma or equivalent; associate or bachelor’s degree is a plus

Job description

Heights Finance is seeking an Assistant Branch Manager in Laredo, TX. You will support the Branch Manager, drive customer service excellence, and guide loan processes while promoting a positive sales and service culture.

The role emphasizes leadership, team development, and ongoing training, with a schedule that aligns to business needs. This position offers full-time hours and benefits from day one, including a 401(k) plan and growth opportunities.