Bilingual Receptionist (Spanish/English) | Paid Training & Growth

hond; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Guaranteed hourly wage

Paid training and development

Career growth opportunities

Medical, dental, vision and other bene

Paid time off and holidays

401(k) retirement program with Company

Job summary

Honda of North Hollywood is seeking a Receptionist fluent in Spanish and English to deliver exceptional guest experiences. You will handle inquiries, schedule appointments, and bridge guests with the right department, while maintaining accurate records and a professional demeanor.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced, customer-focused environment with opportunities for growth and benefits.

Qualifications

• Must be bilingual Spanish/English.
• Previous inbound/outbound customer service, call center, or sales experience a plus.
• Proficient computer skills, ability to manage multiple systems, and ability to type 40+ wpm.
• Energetic, enthusiastic and team oriented.
• Strong customer service skills: problem solving and communication.
• Strong record of positive customer satisfaction.
• Must be 18 years or older and be authorized to work in the U.S.
• Professional appearance and work ethic.
• All potential employees must pass pre-employment testing including a background check and drug screen.

Responsibilities

• Answer all customer calls promptly and professionally.
• Determine customer's primary concern and schedule the necessary appointment or direct them to the appropriate department.
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services and needs of the dealership.
• Establish and maintain great customer relationships that encourage repeat and referral business.
• Work as a team player and uphold the company's standards of professionalism and integrity.

Skills

Bilingual Spanish/English

Customer service

Typing 40+ wpm

Computer skills

Energetic & team oriented

Strong communication

High School diploma

18+ & work authorization

Professional appearance & work ethic

Education

High School Diploma or equivalent

Job description

Honda of North Hollywood is seeking a Receptionist fluent in Spanish and English to deliver exceptional guest experiences. You will handle inquiries, schedule appointments, and bridge guests with the right department, while maintaining accurate records and a professional demeanor.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced, customer-focused environment with opportunities for growth and benefits.