Bilingual Adult Education Case Manager | ESL & GED Support

CCNY Office of Continuing and Professional Studies; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

The City College of New York’s Office of Continuing and Professional Studies seeks a full-time Bilingual Case Manager for its WIOA grant-funded Adult Education Program serving a diverse ESL and GED student population.

Responsibilities include developing educational employment plans, coordinating services, counseling students, organizing orientations, and maintaining grant-compliant documentation, with TABE/Best Plus certifications and ongoing professional development.

Qualifications

• Bachelor’s degree required.
• Two years of experience in the field preferred.
• Strong communication skills and experience with diverse populations.
• Proficiency in MS Office, Google Classroom and Zoom.

Responsibilities

• Identify student needs for intervention and troubleshoot barriers to academic and career success.
• Develop an Educational and Employment Plan (EEP) for each student and monitor progress.
• Identify, coordinate, and refer students to supportive services and partner agencies.
• Advise and motivate students through individual counseling sessions.
• Assess and review attendance, testing results, and academic progress.
• Assist in organizing Orientation, Intake, and Information Sessions.
• Maintain case notes and documentation per grant protocols.
• Maintain TABE and Best Plus certifications or complete required training.
• Assist in administering pre-/post-testing for TABE and Best Plus.
• Establish reciprocal referral relationships with community-based organizations and workforce centers.
• Collaborate with the Program Director to collect and report student outcomes.
• Attend internal and external partner meetings.
• Complete 14 hours of professional development through RAEN.

Skills

Strong communication

Culturally diverse populations

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Tools

Microsoft Office

Google Classroom

Zoom

Job description

The City College of New York’s Office of Continuing and Professional Studies seeks a full-time Bilingual Case Manager for its WIOA grant-funded Adult Education Program serving a diverse ESL and GED student population.

Responsibilities include developing educational employment plans, coordinating services, counseling students, organizing orientations, and maintaining grant-compliant documentation, with TABE/Best Plus certifications and ongoing professional development.