Educational Case Manager, IELCE – Adult Education Support

Research Foundation Cuny; United States; On-site; USD 55,000 - 69,000; Part time

Benefits offered by this job

RFCUNY Benefits

Job summary

The Research Foundation of The City University of New York (RFCUNY) invites applications for a part-time Educational Case Manager at the Adult Learning Center (IELCE funded) at NYC College of Technology. The role supports advanced English learners in healthcare-related trainings, offering in-class workshops and one-on-one guidance.

You will counsel students on career and educational goals, coordinate referrals with social service agencies and Workforce1, track progress, and collaborate with

Qualifications

• Bachelor’s degree or higher in social work or related field.
• Experience counseling/case management in adult education.
• Strong awareness of barriers facing immigrants in US workforce.
• Excellent communication and interpersonal skills.
• Best Plus 3.0 certified or available after start date.
• Bilingual Spanish/English encouraged.
• Daytime availability.

Responsibilities

• Advise and support English learners in Medical Assisting, Medical Billing and Coding, and Direct Support Professional trainings, through in-class workshops and one‑on‑one sessions.
• Counsel participants on career prospects, academic goals, and personal concerns, while ensuring confidentiality.
• Identify and establish joint referral relationships with relevant social service agencies, community-based organizations, and with Workforce1 Career Centers.
• Assess student needs and make appropriate referrals to social services and other agencies.
• Assist students with mapping their career plans, including related academic and personal goals.
• Track student progress, attendance, and satisfaction, while completing required data entry tasks and maintaining accurate records.
• Work closely with instructors and administrative staff to meet program objectives; this includes the monitoring and documentation of progress and outcomes for both current and former program participants.
• Provide support during both the application process and the orientation of new students.
• Participate in staff meetings and workshops.
• Attend 14 hours of RAEN Professional Development.
• Ad hoc duties as assigned.

Skills

Communication skills

Bilingual Spanish/English

Daytime availability

Cultural awareness

Education

Bachelor's degree or higher in social work or related field

Tools

Best Plus 3.0 certification

Job description

The Research Foundation of The City University of New York (RFCUNY) invites applications for a part-time Educational Case Manager at the Adult Learning Center (IELCE funded) at NYC College of Technology. The role supports advanced English learners in healthcare-related trainings, offering in-class workshops and one-on-one guidance.

You will counsel students on career and educational goals, coordinate referrals with social service agencies and Workforce1, track progress, and collaborate with