Bilingual Administrative & Reception Specialist (Hybrid)

Massachusetts Legal Assistance Corporation; Boston (MA); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Massachusetts Legal Assistance Corporation in Boston is seeking a receptionist/office coordinator for a 35-hour workweek in a hybrid role (in-office Monday-Thursday).

You will screen eligibility calls, enter intake data, refer callers, manage supplies, process mail and donations, and support leadership while delivering bilingual service in Spanish and English.

Salary ranges from $48,000 to $56,000, with benefits as described.

Qualifications

• Bilingual in Spanish and English required; additional languages are a plus.
• Experience as receptionist/office staff in a fast-paced environment.
• Able to multi-task and open the office by 9:00 a.m.
• Experience with Word, Excel, data entry and SharePoint.
• Sensitivity to people in emotional distress; experience with diverse/low-income clients.

Responsibilities

• Answer phones; screen callers for eligibility for the Center’s legal services and enter intake information.
• Refer callers to other service providers and track calls.
• Greet clients and visitors; schedule room use; maintain client data base.
• Provide interpretation in emergencies; compile reports as requested.
• Order office supplies; manage mail; process donations; maintain equipment; support staff and leadership.
• Keep reception area neat and assist with additional office tasks as needed.

Skills

Bilingual in Spanish and English

Receptionist experience

Multi-tasking ability

Sensitivity to distressed individuals

Experience with diverse/limited-ESL客户

Tools

Microsoft Word

Excel

SharePoint

Data entry

Job description

Massachusetts Legal Assistance Corporation in Boston is seeking a receptionist/office coordinator for a 35-hour workweek in a hybrid role (in-office Monday-Thursday).

You will screen eligibility calls, enter intake data, refer callers, manage supplies, process mail and donations, and support leadership while delivering bilingual service in Spanish and English.

Salary ranges from $48,000 to $56,000, with benefits as described.