Bilingual Administrative Assistant II (UI & Docs)

aa270; Fort Worth (TX); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Family Friendly Certified Workplace

Competitive salary

Retirement plan

401(k) and 457 accounts

Medical Insurance

Paid time off

Job summary

The Texas Workforce Commission in Fort Worth seeks an Administrative Assistant II to handle routine admin tasks within the unemployment insurance program. You will manage data entry, document processing, and claimant interactions in a Tele-Center setting.

Strong typing, MS Office skills, and bilingual English/Spanish are highly valued. This on-site role offers competitive pay and benefits at the North Texas Tele-Center location.

Qualifications

• One year of full-time experience in administrative support or clerical administration.
• Bilingual English/Spanish preferred.
• Typing 45 wpm with high accuracy.

Responsibilities

• Receive and sort faxes and mail.
• Data enter Employer Responses and create cases when needed.
• Process UI documents to appropriate parties.
• Create claims for basic separation issues and non-monetary issues when necessary.
• Process appeal documentation with scanning equipment daily.
• Quality check documents using File Net as needed.
• Record claimant contacts and monitor required contacts.
• Provide copies of documents or answer related questions.
• Perform related work as assigned.

Skills

Data entry

Typing speed 45 wpm

Verbal & written communication

Bilingual English/Spanish

Education

Academic credits may be applied

Tools

Microsoft Office Suite

Internet Explorer

Document management systems

Job description

The Texas Workforce Commission in Fort Worth seeks an Administrative Assistant II to handle routine admin tasks within the unemployment insurance program. You will manage data entry, document processing, and claimant interactions in a Tele-Center setting.

Strong typing, MS Office skills, and bilingual English/Spanish are highly valued. This on-site role offers competitive pay and benefits at the North Texas Tele-Center location.