Bilingual Administrative Assistant — Front Desk & Data Entry

Fresno Economic Opportunities Commission; Fresno (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Fresno Economic Opportunities Commission in Fresno, CA is seeking a bilingual front desk/administrative specialist for the Energy Services Division. The role requires providing customer service, answering calls, data entry, filing, and supporting staff.

You will greet visitors, assist clients, maintain records, calendars, and coordinate with field staff and grantors, with an emphasis on confidentiality and professional conduct.

Qualifications

• High school diploma or GED required.
• College coursework in business, social services, construction, energy or related field preferred.
• Minimum of one year of related work experience.
• Proficient in Microsoft Office Suite; ability to use 10-key for data entry.
• Bilingual; able to read, write, and speak Spanish proficiently.

Responsibilities

• Greet walk-in staff, applicants, guests, vendors, subcontractors, and visitors with general information about agency services.
• Maintain contact with waiting staff, applicants, guests, subcontractors, or vendors to ensure timely intervention for visitors.
• Represent Fresno EOC Energy Services Division in a professional manner at all times.
• Assist customers with available services under the customer's qualified program.
• Maintain comprehensive and accurate records, calendars, and reports; manage day-to-day calendar and travel arrangements.

Skills

Bilingual Spanish

Customer service

Professional communication

Education

High school diploma or GED

College coursework in business/social services/construction/energy

Tools

Microsoft Office Suite

10-key data entry

Job description

Fresno Economic Opportunities Commission in Fresno, CA is seeking a bilingual front desk/administrative specialist for the Energy Services Division. The role requires providing customer service, answering calls, data entry, filing, and supporting staff.

You will greet visitors, assist clients, maintain records, calendars, and coordinate with field staff and grantors, with an emphasis on confidentiality and professional conduct.