Bilingual Administrative Assistant - Condo HOA

RESIDE; Miami Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

RESIDE in Sunny Isles Beach, FL, seeks an Administrative Assistant to support a condominium Management Office. You will work with the Property Manager and Assistant Manager, handling front-desk duties, resident inquiries, and daily admin tasks.

This resident-facing role requires bilingual English/Spanish, strong customer service, and proficiency with Microsoft Office. The ideal candidate is organized, reliable, and able to multitask effectively in a busy setting.

Qualifications

• Bilingual English/Spanish required to assist residents.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Professional, courteous, and respectful when interacting with residents and vendors.
• Strong organizational skills and accurate recordkeeping.
• Proficiency with Microsoft Office (Word, Excel, Access, Outlook).
• Ability to multitask and prioritize in a busy condo office.
• Ability to learn association software and systems.
• Punctual, dependable, and able to work independently or as part of a team.
• Knowledge of business English, spelling, arithmetic, and professional correspondence.

Responsibilities

• Answer incoming calls, respond to inquiries, and transfer calls as needed.
• Greet residents, guests, vendors, and delivery personnel and assist as appropriate.
• Assist residents with questions, requests, complaints, and follow up with Management as needed.
• Sign in contractors, service providers, delivery personnel, and other authorized visitors.
• Receive resident payments and issue receipts per Association procedures.
• Assist residents with completing Association forms, authorizations, visitor forms, and other required documentation.
• Coordinate with Maintenance and Security regarding deliveries, move-ins/move-outs, and other activities.
• Create and track maintenance work orders and follow up to confirm completion.
• Receive and report laundry room equipment or service issues.
• Assist Management with preparing and distributing resident notices, letters, memorandums, and other Association communications.
• Collect required documentation for unit construction, renovations, and repairs and prepare permit authorization letters for signature.
• Assist residents with providing and maintaining required proof of insurance documentation.
• Maintain Association records, spreadsheets, logbooks, forms, and other administrative documentation.
• Prepare and reproduce logbooks and documents for Maintenance, Security, Front Desk, and Management Office operations.
• Sort and distribute incoming correspondence and assist with daily and large-scale mailings.
• Maintain organized and accurate filing systems and records.
• Perform other administrative duties as assigned by Management.

Skills

Fluent in English

Fluent in Spanish

Customer service

Communication skills

Organizational skills

Microsoft Word

Excel

Outlook

Data entry

Typing

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Access

Job description

RESIDE in Sunny Isles Beach, FL, seeks an Administrative Assistant to support a condominium Management Office. You will work with the Property Manager and Assistant Manager, handling front-desk duties, resident inquiries, and daily admin tasks.

This resident-facing role requires bilingual English/Spanish, strong customer service, and proficiency with Microsoft Office. The ideal candidate is organized, reliable, and able to multitask effectively in a busy setting.