Bilingual Admin Coverage Specialist (Records to Front Desk)

Community Law Group; Nashville (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Performance-based bonuses

PTO and holidays

Health insurance contribution

Professional growth opportunities

Employee recognition

Team culture activities

Positive work environment

Job summary

Community Law Group, a bilingual law firm serving Tennessee communities, seeks an adaptable Office Assistant (Supernumerary Administrative) to cover Records, Mail, Front Desk, Link Admin, Administrative Support, and Client Experience. The role supports continuity of operations during staff absences and workload spikes in a fast-paced environment.

You will develop skills across multiple administrative functions, ensuring accurate records, timely mail handling, and excellent client service.

Qualifications

• Two years of professional work experience in office administration or related roles.
• High school diploma or equivalent.
• Bilingual in English and Spanish.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office 365.

Responsibilities

• Provide coverage across Records, Mail, Front Desk, Link, Administrative Support, and Client Experience.
• Step into assigned administrative workflows and complete responsibilities within training scope.
• Follow procedures, checklists, and documentation standards for each role.
• Provide temporary coverage for absent staff and high-volume periods.
• Document handoffs of pending tasks and deadlines to ensure continuity.
• Keep supervisor informed of progress and service concerns; escalate as needed.
• Follow instructions and seek guidance to avoid impact on deadlines.

Skills

Bilingual English Spanish

Organizational skills

Professional communication

Attention to detail

Dependable

Education

High school diploma or equivalent

Tools

Microsoft Office 365

Camp Legal

Smokeball

OneDrive

Job description

Community Law Group, a bilingual law firm serving Tennessee communities, seeks an adaptable Office Assistant (Supernumerary Administrative) to cover Records, Mail, Front Desk, Link Admin, Administrative Support, and Client Experience. The role supports continuity of operations during staff absences and workload spikes in a fast-paced environment.

You will develop skills across multiple administrative functions, ensuring accurate records, timely mail handling, and excellent client service.