Bilingual Account Manager (Spanish/English) - Earn Premium Pay

Financial Recovery Services; Minnesota; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Premium pay for bilingual fluency

Monthly performance-based bonuses

Health, dental, and vision insurance

Career growth opportunities

Paid time off and holidays

Job summary

A financial services company is looking for a Bi-lingual Account Manager fluent in Spanish and English to manage consumer accounts and negotiate repayment plans. You will deal directly with clients to help resolve their debts while maintaining compliance with relevant laws. This role includes competitive pay with premiums for bilingual skills, comprehensive training, and opportunities for career growth in customer service and financial sectors.

Qualifications

• Fluency in Spanish and English (verbal and written) is essential.
• Prior experience in collections or customer service is helpful but not required.
• Basic computer skills and ability to learn new software quickly.

Responsibilities

• Manage a portfolio of accounts and contact consumers regarding their past-due accounts.
• Negotiate repayment options and support consumers in finding solutions.
• Document all conversations accurately in compliance with regulations.

Skills

Fluent in both Spanish and English

Strong listening skills

Negotiation skills

Problem-solving skills

Education

High school diploma or GED

Tools

Collection Resource System (CRS)

CBR

Fast Data

Job description

A financial services company is looking for a Bi-lingual Account Manager fluent in Spanish and English to manage consumer accounts and negotiate repayment plans. You will deal directly with clients to help resolve their debts while maintaining compliance with relevant laws. This role includes competitive pay with premiums for bilingual skills, comprehensive training, and opportunities for career growth in customer service and financial sectors.