Bilingual Account Manager: Growth & White-Glove Service

Rent-A-Center, Inc.; Sunset Corners (FL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &Dis

Disability insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to oversee rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and support sales growth while maintaining showroom standards and adhering to safety guidelines.

The role emphasizes early-stage collections and building long-term customer relationships. As a full-time position, you’ll manage a portfolio of accounts, work across in-store, phone, and in-home channels, and

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking an Account Manager to oversee rental accounts and deliver exceptional customer service. You will drive account performance, complete deliveries and pickups, and support sales growth while maintaining showroom standards and adhering to safety guidelines.

The role emphasizes early-stage collections and building long-term customer relationships. As a full-time position, you’ll manage a portfolio of accounts, work across in-store, phone, and in-home channels, and