Bilingual Account Manager: Grow Accounts & Deliver Service

Rent-A-Center, Inc.; Warwick (RI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &; &

401(k) with company match

Job summary

Rent‑A‑Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales across routes and deliveries. The role emphasizes early-stage collections, maintenance of account health, and strong client relationships.

The position is full-time with in-store, phone, and in-home interactions, highlighting safety, showroom upkeep, and adherence to company guidelines. Weekend work is included with a weekday off.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Sales

Education

High school diploma or equivalent

Job description

Rent‑A‑Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive sales across routes and deliveries. The role emphasizes early-stage collections, maintenance of account health, and strong client relationships.

The position is full-time with in-store, phone, and in-home interactions, highlighting safety, showroom upkeep, and adherence to company guidelines. Weekend work is included with a weekday off.