Bilingual Account Manager — Growth & White-Glove Service

Rent-A-Center, Inc.; Washington; On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

Paid time off

Job summary

Rent-A-Center, Inc. is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales. The role includes completing deliveries and pickups, maintaining store standards, and performing early-stage collections as needed.

The position requires a high school diploma, 18+ years old, and a valid driver's license with a clean driving record. It offers weekly pay, comprehensive benefits, and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• 18+ years of age and valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete deliveries, pickups, and account follow-ups as scheduled.
• Provide white-glove customer service in-store, over the phone, and in customers’ homes.
• Drive sales growth and generate new rental agreements.
• Safely transport and install merchandise and maintain showroom standards.
• Follow safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales. The role includes completing deliveries and pickups, maintaining store standards, and performing early-stage collections as needed.

The position requires a high school diploma, 18+ years old, and a valid driver's license with a clean driving record. It offers weekly pay, comprehensive benefits, and opportunities for advancement.