Bike Service Technician: Learn to Tinker & Care for Riders

Trek Bicycle Corporation; Cambridge (AL); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Competitive health care

401(k) with match

Paid maternity leave (12 weeks)

Employee discounts on all product

Tuition Reimbursement up to $15,000

Job summary

Trek Store Cambridge is seeking a Service Technician to care for bicycles, troubleshoot repairs, and help customers keep their gear running flawlessly. You’ll gain hands-on experience with fresh models before they hit the sales floor and build strong customer relationships through outstanding service.

Ideal candidates show a positive, team-first attitude and a genuine interest in learning bike servicing. Training is provided if you’re new to the role.

Qualifications

• Self-motivation with a team-focused mentality and willingness to pitch in on any task.
• Excellent hospitality and communication skills with a customer-first approach.
• Prior mechanic experience is not required; training is provided.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes.
• Work on brand-new models before they hit the sales floor.
• Build relationships with customers who trust you to keep gear running smoothly.
• Provide stellar customer service and willingness to learn.
• Participate in training to grow as a technician.

Skills

Customer service

Communication

Teamwork

Attention to detail

Willingness to learn

Job description

Trek Store Cambridge is seeking a Service Technician to care for bicycles, troubleshoot repairs, and help customers keep their gear running flawlessly. You’ll gain hands-on experience with fresh models before they hit the sales floor and build strong customer relationships through outstanding service.

Ideal candidates show a positive, team-first attitude and a genuine interest in learning bike servicing. Training is provided if you’re new to the role.