Bike Service Technician — Learn, Grow, Flexible Benefits

Trek Bicycle; Pottstown (Montgomery County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health care PPO/HDHP

Flexible Spending Accounts

401(k) with match and ESOP

Tuition Reimbursement up to $15,000

Employee discounts on all product

Deep partner retail discount

Flexible and fun company culture

Job summary

Trek Store Pottstown is seeking a Service Technician who loves bikes and helping people. You’ll troubleshoot repairs, service a variety of bikes, and get hands on with brand new models before they reach the floor. You’ll build relationships with customers who trust you to keep their gear running smoothly.

No prior mechanic experience is required—we’ll train you. The role emphasizes hospitality, teamwork, and a genuine desire to learn.

Qualifications

• Self-motivation and a team-focused mindset with willingness to pitch in on any task.
• Fantastic hospitality: warm, approachable, listens well, and helps others.
• Top-notch communication skills for customer interactions.
• Attention to detail and a love for tinkering until it’s right.
• Eagerness to learn the ins and outs of servicing bicycles and new tech.
• Desire to continually learn proper service methods and new technologies.
• Prior mechanic experience is not required.

Responsibilities

• Care for bikes so owners love riding them.
• Troubleshoot repairs and service all kinds of bikes.
• You’ll be among the first to work on brand new models before they hit the sales floor.

Skills

Self-motivation

Hospitality

Communication

Attention to detail

Willingness to learn

Bicycle servicing

No prior experience required

Job description

Trek Store Pottstown is seeking a Service Technician who loves bikes and helping people. You’ll troubleshoot repairs, service a variety of bikes, and get hands on with brand new models before they reach the floor. You’ll build relationships with customers who trust you to keep their gear running smoothly.

No prior mechanic experience is required—we’ll train you. The role emphasizes hospitality, teamwork, and a genuine desire to learn.