Bike Service Technician - Hands-On Repairs & Growth

Trek Bicycle; Raleigh (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible culture

Health care

Employee discounts

Tuition Reimbursement

Job summary

Trek Bicycle's North Raleigh Trek Store is seeking a Service Technician to care for bikes and build trust with customers. You'll diagnose and repair bikes, and work on brand-new models before they hit the floor.

Join a team that values hospitality, learning, and hands-on skills; training is provided if you're new to bike mechanics. Expect a supportive environment and opportunities to grow as a technician.

Qualifications

• Experience in delivering friendly, helpful service and resolving customer questions.
• Willingness to learn bike maintenance concepts and repair basics.
• Interest in cycling and enthusiasm for the Trek brand.

Responsibilities

• Diagnose and repair bikes to ensure reliable performance.
• Perform service tasks on a variety of bicycles and troubleshoot issues.
• Build relationships with customers through welcoming, knowledgeable service.

Skills

Customer service

Communication

Attention to detail

Willingness to learn

Team player

Bike knowledge

Job description

Trek Bicycle's North Raleigh Trek Store is seeking a Service Technician to care for bikes and build trust with customers. You'll diagnose and repair bikes, and work on brand-new models before they hit the floor.

Join a team that values hospitality, learning, and hands-on skills; training is provided if you're new to bike mechanics. Expect a supportive environment and opportunities to grow as a technician.