Bike Service Technician — Grow, Learn & Serve

Trek Bicycle; Arnold (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible company culture

Competitive health care

PPO & HDHP medical plans, Dental & Vis

FSA

Life insurance

Paid holidays

401(k) with match and ESOP

Maternity leave 12 weeks 100% pay

Tuition reimbursement up to $15,000

Employee discounts

Partner discounts

Job summary

Trek Store Arnold is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a range of bicycles. You will gain hands-on experience with new models while building strong relationships with customers who rely on your expertise.

We value hospitality, a willingness to learn, and a proactive approach to keeping gear in top shape. Prior mechanical experience is welcomed but not required; training is provided.

Qualifications

• Self-motivation with a team-oriented mindset and willingness to pitch in on any task.
• Hospitality-focused demeanor with strong listening and helping skills.
• Excellent communication skills in customer interactions.
• Great attention to detail and hands-on tinkering mindset.
• Desire to learn bike servicing and new technologies.
• Prior mechanic experience is not required.

Responsibilities

• Care for bikes so owners love riding them; troubleshoot repairs.
• Service all kinds of bikes and stay hands-on with brand-new models.
• Build relationships with customers who trust you to keep gear running.
• Learn proper service methods and stay current with techniques.

Skills

Customer service

Team player

Communication

Attention to detail

Willingness to learn

Mentally adaptable

No prior mechanic experience required

Job description

Trek Store Arnold is seeking a Service Technician to care for bikes, troubleshoot repairs, and service a range of bicycles. You will gain hands-on experience with new models while building strong relationships with customers who rely on your expertise.

We value hospitality, a willingness to learn, and a proactive approach to keeping gear in top shape. Prior mechanical experience is welcomed but not required; training is provided.