Bike Sales Lead: WOW Customer Service & Gear Expert

Sports Basement; Berkeley (CA); On-site; USD 27,207 - 33,062; Full time

Benefits offered by this job

Full health, dental, and vision coverage

Profit-sharing bonus pool

40% discount after 2,000 hours

Free meals

Free skiing, camping, and biking trips

Free use of rental gear

Job summary

Sports Basement is seeking a Bike Sales Staffer in Berkeley, California. This role involves leading by example in customer service and ensuring a positive atmosphere. You'll collaborate with management to maintain operations in your assigned department.

The ideal candidate should possess retail experience or a passion for sports/outdoors, as well as excellent communication skills. Enjoy benefits like full health coverage and discounts after 2,000 hours worked.

Qualifications

• Previous retail or industry bike experience preferred.
• Strong verbal and written communication skills.
• Flexibility and adaptability in a changing role.

Responsibilities

• Ensure daily operations and expectations are met in your zone.
• Provide WOW customer service as a role model.
• Maintain cleanliness and organization in the department.

Skills

Customer service excellence

Retail or bike industry experience

Communication skills

Tools

Google Docs

Shopify

POS systems

Job description

Sports Basement is seeking a Bike Sales Staffer in Berkeley, California. This role involves leading by example in customer service and ensuring a positive atmosphere. You'll collaborate with management to maintain operations in your assigned department.

The ideal candidate should possess retail experience or a passion for sports/outdoors, as well as excellent communication skills. Enjoy benefits like full health coverage and discounts after 2,000 hours worked.